This policy does not apply to custom or bespoke items and items procured by a business.
You have a right to cancel your order up to 14 days after your order is received. You can do so on our cancellation form or by emailing us firstname.lastname@example.org with your order reference and we will let you know a returns number.
Goods must be returned at your cost, intact, in their original packaging and in a fully saleable condition. Please mark the package with your returns number and send it to the following address
TSC Signs Ltd
Burton on Trent
Refunds will be issued within 14 days of the goods being received in a resalable condition.
We are unable to offer refunds on custom or bespoke items.
All our items require a signature on delivery. If the goods are damaged on arrival they must be signed for as damaged with the courier and we must be notified within 24 hours of the goods being received.