Support Center
Find answers, helpful resources, and quick ways to get in touch whenever you need assistance.
Everything You Need in One Place
Our support hub brings together FAQs, helpful links, and direct contact options, making it easy to find reliable answers and get assistance quickly whenever you need it.
If your business would like to operate a credit account with us, please contact our Customer Service Team who will send you the relevant documents.
No. We’re happy to supply a single sign or a bulk order of thousands — whatever your project requires. Whether it’s a one-off bespoke sign or a large-scale rollout across multiple sites, we provide the same level of service and attention to detail.
Yes. Our comprehensive Construction & Industry sign catalogue is available to view online or download from our Catalogues page. We also have a Rail, HS2 and Tram catalogue along with various informative leaflets that can be viewed or downloaded here too. Branded catalogues can be produced for customers with supply agreements. Contact us on 01283 515595 or email sales@tsc.uk.net to find out more.
We offer a wide range of standard sizes across our product range, from small door signs and labels right up to large site safety boards, hoarding, and banners. Non-standard and custom sizes can also be supplied to suit your exact requirements. Speak to our Sales Team for more information about the options available for the product you need.
We work with a wide variety of materials including self-adhesive vinyl, rigid plastic (including Duraplastic), composite aluminium, solid aluminium, brushed stainless steel, vehicle grade magnetic material, and banner-grade PVC. The best material depends on where your sign will be used and how long you need it to last. For a detailed guide, take a look at our blog post: “The Complete Guide to Choosing the Right Material for Your Sign” in the Resource pages. Our Sales Team are also happy to advise.
Yes. You can add your logo to any sign. For the best results, we recommend supplying your logo as a vector file (such as EPS or AI). If you only have a JPEG or PNG, send us the highest resolution version you have. For more information, see our “Artwork Information” blog.
As of July 2013 all permanent signs for the direction of traffic, including those on private but public accessible land must be CE Certified to BS EN12899-1. All of the signs on our website listed as permanent conform to this standard. We offer many signs to a temporary specification which are ideal for traffic management for construction works. They are a high quality product but the components of the signs are not subject to the testing needed for CE Certification.
The permanent signs on our website are Class RA1 reflective to BS EN12899-1 but we can offer signs in Class RA2 and 3M™ Diamond Grade™ or equivalent.
Please contact our Sales Team to discuss your requirements.
Yes. The majority of our products are designed to withstand outdoor conditions, including UV exposure, rain, and general site wear and tear. The material and finish we recommend will depend on whether the sign is for temporary or permanent use and the environment it will be placed in. Our Sales Team can advise on the best option for your specific application.
Absolutely. We tailor-make signs to suit your own artwork every day. For the best results, we ask that logos and artwork are supplied as vector files (such as EPS, AI, or high-quality PDF), which allow us to scale your artwork to any size without loss of quality. If you only have a bitmap image (JPEG, PNG, etc.), send us the largest version you have. For a full guide on artwork formats, take a look at our “Artwork Information” blog in the Resource pages.
Yes. We offer next working day delivery on the majority of our signs for orders placed before 3pm. Orders placed after 3pm will typically be dispatched the following working day for delivery the day after. Your Customer Service contact will confirm the expected delivery date once your order has been processed. For complex bespoke orders that require additional design or production time, your lead time will be confirmed at the quotation stage.
Yes. We can arrange early morning deliveries, including a pre-10am next working day service. Timed deliveries carry an additional charge. Please note that while we do everything we can to ensure early deliveries arrive on schedule, exact timings are subject to the courier’s schedule and cannot be fully guaranteed.
Yes. Same-day collection is available from our premises in Burton-on-Trent on a wide range of products. We also have access to a reliable same-day delivery service for urgent orders. Contact our Sales Team on 01283 515595 to discuss your requirements.
Yes. We deliver across the whole of the UK apart from Northern Ireland via our courier partner APC Overnight and DX Logistics. From our central location in Burton-on-Trent, Staffordshire, we’re well positioned to reach sites quickly wherever they are in the country.
The galvanised stainless steel posts we hold in stock are 1.5m, 2m, 3m, 3.5m, and 4m long x 76mm diameter— different lengths, diameters and materials can be supplied on request. For more information on choosing the right post for your project please read our “Galvanised Steel Sign Posts” blog in the Resource pages or speak to our Sales Team.
Yes. We supply a range of fixings, clips, cones, and accessories alongside our signs and posts. You can browse our Cones, Posts & Fixings category on the website, or let our Sales Team know how you plan to install your signs and they’ll make sure you have everything you need.
Yes. We provide a free proofing service on all orders if required. You’ll receive a visual proof for approval before we begin production, ensuring you’re 100% happy with the finished product.
Have additional questions? Our support team can help.
